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Digital Literacy – Safety and Security

Designed to turn basic digital awareness into practical hands-on confidence, this interactive, self-paced course covers the core operations of modern hardware, operating systems, file management, and connectivity. 
Instructor
Helen Nneka
16 Students enrolled
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Digital Literacy – Using Computer and Mobile Devices is the second course in the OpenEDG. Digital Literacy learning collection hosted on Edube Interactive. Designed to turn basic digital awareness into practical hands-on confidence, this interactive, self-paced course covers the core operations of modern hardware, operating systems, file management, and connectivity. Learners discover how to navigate desktop and mobile interfaces, organize local and cloud storage, connect devices securely across WiFi and Bluetooth networks, and perform routine maintenance and troubleshooting.

Module 1
Module 2
Module 3
Module 4
Module 5
What is the main focus of this course compared to Digital Awareness?
While Digital Awareness focuses on conceptual understanding, Using Computer and Mobile Devices focuses on hands-on practical skills like managing files, operating settings, and troubleshooting.
Does this course cover both Windows/Mac computers and Android/iOS mobile devices?
Yes. Exercises and concepts cover operating systems across desktop, laptop, and mobile environments.
What is the format of the DL-00-B01 Milestone Exam?
The milestone exam consists of 25 single-select questions with a 40-minute time limit and a passing score of 70%.
Is the learning content on Edube self-paced?
Yes. You can access videos, simulations, and reading modules 24/7 and progress at your own pace.
Do I need high-end hardware to complete the course exercises?
No. Any standard PC, laptop, or tablet with internet access is sufficient to run the interactive browser simulations.
Will I earn a certificate upon completing this course?
Yes. Completing all course modules awards an Edube Statement of Achievement, and passing the DL-00-B01 exam grants a digital badge and milestone credential.
How does this course contribute to the full OpenEDG Digital Literacy Certification?
DL-00-B01 is Course 2 of 4 in the series. Passing all four milestone exams earns you the full OpenEDG Digital Literacy Certification (DL-00-101).
Are there practice exercises for hardware and network troubleshooting?
Yes. The course includes interactive problem-solving scenarios and guided troubleshooting activities for common device and connectivity issues.

Basic Info

  • Course Title: Digital Literacy – Using Computer and Mobile Devices
  • Platform: Edube Interactive (OpenEDG / Cisco Networking Academy partner collection)
  • Course Code: DL-00-B01
  • Level: Entry / Foundational (Aligned with the global DigComp framework)
  • Format: Self-paced online course with video tutorials, hands-on simulated exercises, problem-solving scenarios, and interactive quizzes.
  • Certification Alignment: Prepares learners for the Using Computer & Mobile Devices Milestone Exam (DL-00-B01) and counts toward the full OpenEDG Digital Literacy Certification (DL-00-101).

Career Paths, Roles & Opportunities

Building foundational proficiency in managing computer systems and mobile environments
opens doors to entry-level IT support, office administration, and customer service roles. Roles
where these skills are directly applied include:

  • Entry-Level Helpdesk / Tier 1 Technical Support Representative
  • Office / Administrative Support Assistant
  • Data Entry / Records Clerk
  • Customer Service Representative (Remote / Digital Operations)

Current Salaries in UK and US

United Kingdom (Annual)

  • Tier 1 Technical Support £22,000 – £29,000
  • Administrative Assistant £23,000 – £28,000
  • Data Entry / Operations Clerk £20,000 – £25,000

United States (Annual)

  • Tier 1 Technical Support $40,000 – $52,000
  • Administrative Assistant $38,000 – $48,000
  • Data Entry / Operations Clerk $35,000 – $44,000

Course Duration

Pacing: Self-paced (recommended 3–5 hours per week across 2–3 weeks).

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Course details
Duration 10–15 study hours.
Lectures 5
Level Foundation
Certificate Awarded
I yr
All
Course requirements
  • Completion of Digital Literacy – Digital Awareness (DL-00-A01) or basic familiarity with general technology terms.
  • Access to a desktop computer, laptop, or mobile device (smartphone/tablet) with an active internet connection.
  • A modern web browser (Google Chrome, Firefox, or Microsoft Edge) with JavaScript enabled.
Intended audience
  • Beginners seeking practical confidence operating laptops, PCs, smartphones, and tablets for work or study.
  • Job seekers and office workers adapting to modern digital office tools, file structures, and cloud workflows.
  • Students preparing to sit for the OpenEDG DL-00-B01 milestone exam or the comprehensive OpenEDG Digital Literacy Certification.